Privacy Policy for Master Solar Electric Store

At Master Solar Electric Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information when you visit our website or make a purchase:
- *Personal Information*: Name, email address, phone number, billing and shipping address.
- *Payment Information*:  Credit/debit card details or other payment method details.
- *Usage Data*:  Information about your interaction with our website, such as IP address, browser type, and pages visited.

How We Use Your Information

We use the collected information for the following purposes:

- To process and fulfill your orders.
- To provide customer support.
- To send updates about your orders, promotions, or other relevant information.
- To improve our website and services.

Return and Warranty Policy

- *Warranty Claims*: All warranty claims for products purchased through Master Solar Electric Store must be directed to the company. The company will handle warranty-related issues according to the terms and conditions provided at the time of purchase.
- *Return Policy: Customers may return products within **seven (7) days* of purchase, provided the product is in its original condition and packaging. After seven days, returns will not be accepted.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Trusted third-party service providers (e.g., payment processors, delivery companies) to facilitate order fulfillment.
  • Legal authorities, if required by law.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Responsibilities

As a user, you are responsible for maintaining the confidentiality of your account details and ensuring the accuracy of the information you provide to us.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on our website. Please review this page periodically to stay informed about our practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

*Email*:  support@mastersolarelectric.store
*Phone*:  +923488408869
*Address*:  Main Grand Trunk Rd, Habibabad, Okara, Punjab 55360

Thank you for choosing Master Solar Electric Store!